Terms of Service

1. Who we are

Atelira is provided by TUNET LTD, a company registered in England and Wales. You can reach us at support@tunet.xyz.

2. The service

Atelira helps you digitise your wardrobe, plan outfits, track wear and care, and receive AI-assisted styling guidance. Some features are free; others require a paid subscription. Consultant and store roles are additional, vetted capabilities described below.

3. Your account

You must provide accurate information, keep your login secure, and be at least 16 years old. You are responsible for activity under your account. You may close your account at any time by emailing privacy@tunet.xyz from the address on the account; we action closure and erasure within one month.

4. Subscriptions and billing

• Paid plans (Style Plus and Studio) are billed in advance on a recurring basis through Stripe at the prices shown on our pricing page.
• Subscriptions renew automatically until cancelled. You can cancel at any time through the billing portal; your plan then remains active until the end of the current billing period and is not renewed.
• Except where required by law, payments are non-refundable. If a payment fails, access to paid features may be suspended.
• We may change plan prices or features on reasonable notice.

5. Your content

You retain ownership of the photos, item details and other content you add to Atelira. You grant us a limited licence to store, process and display that content solely to operate the service for you — including sending photos and item details to our AI provider to generate the styling features you request, and sharing content with consultants or stores you choose to connect with. You are responsible for having the right to upload what you add.

6. Acceptable use

You agree not to misuse Atelira. In particular, you must not upload unlawful, infringing or abusive content, attempt to access other users’ data, disrupt or reverse-engineer the service, or use it to harass others. We may remove content or suspend accounts that breach these terms.

7. Consultants and stores

The consultant and store roles are granted only after review and approval. If approved, you agree to interact with clients and shoppers professionally and lawfully, and to honour the additional expectations we communicate for those roles. We may revoke a role at our discretion where it is misused.

8. AI-generated guidance

Styling suggestions, garment analysis and fit guidance are generated with the help of AI and are provided for inspiration only. They may be inaccurate or incomplete, and are not a guarantee of fit, quality or suitability. You remain responsible for your own purchasing and styling decisions.

9. Availability

We work to keep Atelira available and reliable, but the service is provided “as is” without warranties of any kind. We may modify, suspend or discontinue features from time to time.

10. Limitation of liability

To the fullest extent permitted by law, TUNET LTD is not liable for indirect or consequential losses, or for loss of data or profits, arising from your use of Atelira. Our total liability for any claim relating to the service is limited to the amount you paid us in the twelve months before the claim. Nothing in these terms limits liability that cannot be limited by law.

11. Termination

You may stop using Atelira at any time, and can have your account closed and your data erased by emailing privacy@tunet.xyz. Cancelling a paid plan through the billing portal ends the subscription but keeps your account and wardrobe. We may suspend or terminate your access if you breach these terms or where necessary to protect the service or other users.

12. Governing law

These terms are governed by the laws of England and Wales, and disputes are subject to the exclusive jurisdiction of its courts, unless mandatory local law provides otherwise.

13. Changes

We may update these terms from time to time. If we make material changes we will update the date above and, where appropriate, notify you in the app. Continued use after changes take effect means you accept the updated terms.

14. Contact

Questions about these terms? Email support@tunet.xyz.